Airline USA Episode Guide

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  • Episode Guide 80 episodes

Episode Guide

Airline USA: Season 3 (2005)

  • Season 3 Episode 26: Pushing the Limits

    Colleen donates ten inches of her hair to charity Locks of Luv, while staff at Baltimore gather for the fly-by of new jet Maryland One. Nicholas decides to call in the police after learning an elderly missing passenger has diabetes and Alzheimer's disease

  • Season 3 Episode 25: Crying for Help

    Behind the scenes with American airport staff, as a man struggles to get to New York with his wife after missing a connecting flight. Elsewhere, a passenger becomes tearful when her ticket is not accepted as valid by the computer

  • Season 3 Episode 24: The Waiting Game

    Behind the scenes with airport staff in America, dealing with a man whose medication ends up on a flight without him and an angry passenger looking likely to be left behind after her flight is overbooked

  • Season 3 Episode 23: Decision Time

    A beauty queen heading for the Ms International pageant in Chicago admits she's afraid of flying, and two wedding planners show off their exceptional organisation skills - by missing their flight. In Los Angeles, a woman is concerned when the son she's turned up to meet fails to get off the plane

  • Season 3 Episode 22: Turbulence Everywhere

    Police are called in to diffuse a row after a passenger is spat at in Houston, while a group of women find there may not be enough room on their flights for everybody to get home. Gina begins her first day as a flight attendant, and Sue Lee deals with a vomiting soldier desperate to get on a plane

  • Season 3 Episode 21: Going Places

    Gina heads to Dallas for training as a flight attendant, while comedian Buzz Sutherland tries out his routines on passengers on his way to a gig at Adelphi University. Meanwhile, Keisha has to track down 10 missing bags belonging to the Patrick family before their five children run out of patience

  • Season 3 Episode 20: Cruise Control

    Anita and Colleen struggle to remove a seemingly drunk passenger from a plane at Chicago, while Phil is called to the gate when a mechanical fault develops on flight 1004. On a happier note, Denise, Gina, Chance and Cindy are among the staff packing their bags to head off on a Mexican cruise

  • Season 3 Episode 19: Taking Care of Business

    Tricia struggles to deal with Red Sox fans desperate to get back to Boston on an overbooked plane. At LAX, Liz tries to help a man who missed his flight because he was unable to hear the announcement, while Nicholas searches for the source of a red fluid that looks suspiciously like blood

  • Season 3 Episode 18: Love at First Flight

    Southwest employee Tom prepares to marry fiancee Pam in Las Vegas - along with 100 other couples going to celebrate the city's centenary. At Los Angeles airport, Yolanda helps a man who met his girlfriend while boarding a plane to pop the question at the gate where they met

  • Season 3 Episode 17: Let's Face the Music and Dance

    A pair of ballroom dancers practise their routines while waiting for a flight in Los Angeles. At Houston, a man's expensive guitar is not found among the luggage from the plane, while supervisor Janice gets strict with a drunken passenger attempting to board in Orlando

  • Season 3 Episode 16: It Takes All Sorts

    A passenger is kicked off a plane in Houston after claims he was impersonating a police officer, while a woman is horrified to learn she cannot take her dog with her on the flight

  • Season 3 Episode 15: Timing Is Everything

    A man tries using superhuman powers to persuade Denise to let him board a flight, while another passenger searches frantically for a seat after learning his wife has gone into labour. Two women who missed their flight because they were in the bar obtain new tickets - then head off for another drink

  • Season 3 Episode 14: You Can't Take It With You

    Houston baggage handlers accidentally destroy a woman's memorabilia, sending Julie on a frantic quest to find some replacements. A camping enthusiast hopes to keep his portable stove inside his backpack, while a glamorous hairdresser finds herself unable to pay the excess charge on her baggage

  • Season 3 Episode 13: South of the Border

    Dr T Bob Davis and a group of dental students visit the village of Matamoros in Mexico to offer its residents free toothcare. A woman taken off a flight for being drunk claims she has only consumed an Easter egg on her way to a funeral, and Carol searches for two Hispanic men who left their plane a stop too early

  • Season 3 Episode 12: When the Going Gets Tough

    A passenger misses his flight and blames confusing road signs on the way to the airport. At Chicago Midway, Robbie sets off to see her daughter, while Roxanne leaves town - and a boyfriend she would rather forget

  • Season 3 Episode 11: Stormy Weather

    Lightning puts two aircraft out of action in Houston and check-in staff find a cat hidden in luggage on the conveyor belt. In Baltimore, a woman with two children insists on transferring to an earlier flight, but proves reluctant to pay for the upgrade

  • Season 3 Episode 10: Cabin Fever

    A woman is nervous about flying for the first time in 20 years as she leaves to pay her sister a surprise visit. Steve has to placate a furious passenger who has been searched by security, and at Houston a traveller is found to have overshot his destination after sleeping through a transfer stop

  • Season 3 Episode 9: Mind Over Matter

    A woman's flight leaves without her; an elderly traveler may be stranded at the airport; a 108-year-old woman flies; a woman and her daughter may have a problem with their tickets; a man falls asleep while his flight is boarding.

  • Season 3 Episode 8: Risky Business

    Poker champion Robert Williamson flies to Las Vegas with his wife Kate, dreaming of winning a million-dollar prize. On a less glamorous note, a mother gambles on getting her two-year-old daughter aboard a flight without paying - but loses the bet and finds she can't afford a ticket

  • Season 3 Episode 7: Life Swap

    Ballet fanatic Amber heads for the bright lights of Las Vegas for a shot at the big time, and a single mother's damaged bag leads to confusion over whether she will have to pay extra to get the loose contents on the plane

  • Season 3 Episode 6: April Fool

    A passenger in Los Angeles pretends to have impaired vision to secure priority boarding. At Houston airport, Joe Fife eagerly awaits the arrival of his online girlfriend - but ends up wondering if he's been made the victim of an April fool joke

  • Season 3 Episode 5: A Hard Day's Flight

    A passenger flies to a grilled cheese-eating contest on Venice Beach, and Kelly has to find a Beatles tribute band an extra seat on their flight to Harlingen, or they'll have to perform as the Fab Three

    Monday 9th February 3:30am EST - Lifetime Real Women
  • Season 3 Episode 4: No More Mardi Gras

    Colleen refuses to let two rowdy passengers board their flight, so they stop fighting with each other and turn on her instead. Meanwhile, customers in fancy dress brighten up Carol's check-in duties

    Monday 9th February 3:00am EST - Lifetime Real Women
  • Season 3 Episode 3: Things That Go Bump at the Airport

    A professional ghost hunter senses paranormal activity at Lexington airport while waiting for a flight to Alabama, and two passengers are enraged to learn the company policy on overbooking. Mike Carr deals with a man who hasn't slept in more than 24 hours

    Monday 9th February 2:30am EST - Lifetime Real Women
  • Season 3 Episode 2: The Sky's the Limit

    Flight instructor Robin Petgrave is held up at security, which means his two young charges leave without him. Kelly tries to help a confused grandmother who's forgotten where she's supposed to be heading, and a DJ turns up for his plane a little the worse for wear

    Monday 9th February 2:00am EST - Lifetime Real Women
  • Season 3 Episode 1: Takes Two to Tango

    Documentary going behind the scenes with airport staff in America. The state of an OAP's health provides a distraction for delayed passengers, and a comedian kills time while waiting for his flight by trying out his latest routine. Mike Carr deals with a furious customer who has missed her flight

    Monday 9th February 1:30am EST - Lifetime Real Women

Airline USA: Season 2 (2004 - 2005)

Airline USA: Season 1 (2004)

  • Season 1 Episode 18: Oh What A Performance

    Los Angeles customer services supervisor Mike Carr has to tell a drunk passenger that too much Christmas spirit can be a bad thing, while assistant station manager Ginny Bona nearly sends two unaccompanied children on the wrong flight. In Chicago, customer service agent Jesse organises auditions for the first staff holiday cabaret, which will see the winners performing for passengers at the gate

  • Season 1 Episode 17: There's Real Time, Then There's Airline Time

    Mike is confronted at the Los Angeles ticket counter by a woman who has just missed her flight, and a passenger in Chicago tries desperately to reach her dying mother. Meanwhile, Colleen pulls five irate individuals off their flight

    Tomorrow at 12:00am EST - Lifetime Real Women
  • Season 1 Episode 16: All Creatures Great and Small

    Two penguins are transported by plane to Chicago, and staff make sure they want for nothing - but it's a different story for a gang of football fans, whose members look like being grounded because of their rowdy behaviour. Meanwhile, a man in a tiger suit prompts a few raised eyebrows

    Today at 11:30pm EST - Lifetime Real Women
  • Season 1 Episode 15: Don't Take No for an Answer

    Tempers flare at LAX when a couple are separated from their children by an airline mix-up and an electrical failure causes a blackout on board a grounded plane, prompting a frantic dash to transfer passengers to a connecting flight. In Houston, a soldier returning from Iraq loses his colleague on the last stage of their journey home, and a football team bound for a major tournament are left high and dry by a rival airline

    Today at 11:00pm EST - Lifetime Real Women
  • Season 1 Episode 14: It Ain't Over Til It's Over

    Newlyweds face the prospect of missing their honeymoon flight as a blizzard hits Chicago, grounding most of the planes. Teenage Eminem fans lurk around the gate area in the hope of catching a glimpse of their idol, and supervisor Yolanda deals with an elderly drunken passenger who may need medical attention

    Today at 10:30pm EST - Lifetime Real Women
  • Season 1 Episode 13: For Better For Worse

    Newlywed Trina Smith is aghast to discover her bridal gown hasn't survived the flight home, while Leah Banker prepares to set off for her wedding in Cleveland - only to be stopped from boarding the plane by staff who think she's too inebriated to fly. Thankfully, all goes well for pilots John Trumble and Annie Fitzgerald as they elope to Las Vegas

    Today at 10:00pm EST - Lifetime Real Women
  • Season 1 Episode 12: Relative Values

    In Los Angeles, an elderly woman fails to get onto her flight, although her life-saving drugs have progressed through baggage handling and are en route to Baltimore. A Phoenix couple make their way home from China with their newly adopted baby, and staff refuse to allow a grandmother to travel with her oxygen canisters

    Today at 9:30pm EST - Lifetime Real Women
  • Season 1 Episode 11: You Must Be Kidding?

    Two customers are asked to undergo the arm-rest test, and one of them ends up having to buy a second ticket. Passengers threaten mutiny when it emerges a flight has been oversold, and nobody offers to give up their seats as their cruise ship will set sail from Florida without them if they don't arrive on time

  • Season 1 Episode 10: A Team Effort

    Erik Rosales knows his job is on the line as he attempts to push a $40million Boeing 737 out of the tiny gate 3A, while David listens to a tirade from an irate passenger claiming Southwest have lost her bag. Prince Charles Moses of Ghana gets a surprise as he passes through LAX with his bride-to-be and a swarm of bees establish a hive at Gate 13

    Today at 9:00pm EST - Lifetime Real Women
  • Season 1 Episode 9: High Spirits

    Supervisors Mike and Yolanda reveal their wild sides at the Southwest Spirit party, a group of women on their way to Las Vegas head straight to the bar after hearing their flight has been delayed, and a family of gospel singers try to conquer their nerves before flying for the first time

  • Season 1 Episode 8: Love is in the Air

    Flight attendant Heather waits for her boyfriend to arrive from Switzerland and whisk her off on a romantic holiday - little suspecting the surprise he has in store for her. Meanwhile, customer service supervisor Anita tries to deflect the persistent advances of a passenger who is completely smitten with her

    Today at 8:30pm EST - Lifetime Real Women
  • Season 1 Episode 7: Terminal Beauty

    A woman turns heads as she undresses in front of her fellow passengers, while supervisor Yolanda meets country singer Randy Travis, before calling the police to help deal with a gaggle of drunken women who are displeased at being taken off their flight. Seventies Day at Chicago airport sees the staff strut their funky stuff on a glittering occasion to remember

    Today at 8:00pm EST - Lifetime Real Women
  • Season 1 Episode 6: Winners and Losers

    A canny conman looks set to get his comeuppance when he is caught sneaking on board a flight. LAX supervisor Mike Carr pulls out all the stops to track down a missing ticket, and passengers in Chicago are left fuming when they learn staff have oversold the flight

  • Season 1 Episode 5: Kids - Who'd Have Them?

    Rowdy BMX bikers upset their fellow passengers on a flight from Las Vegas to Chicago and Midway Airport manager Colleen is bombarded with demands for compensation. Meanwhile, 10-year-old Mark takes his first unaccompanied flight, but it's his mother who needs reassurance, and another stressed woman with two children in tow misses her connection and kicks up a fuss in her effort to get home to San Diego

  • Season 1 Episode 4: Times Change

    Captain Steve Palmason bids an emotional farewell as he takes the last flight of his 30-year career with Southwest and finds the company's top brass waiting for him as the plane touches down. Meanwhile in LAX, supervisor Mike Carr faces an unpleasant task

  • Season 1 Episode 3: Beyond Our Control

    A power failure plunges the entire eastern seaboard into darkness, leaving hard-pressed airport manager Colleen Bragiel and her staff battling to deal with delays, cancellations and a seemingly endless stream of disgruntled passengers

  • Season 1 Episode 2: Consider Yourself One of the Family

    Chicago supervisor Anita Herbert struggles to pacify members of an angry family who do not think they should have to pay for their toddler's ticket, and rap star Sisqo is spotted in the airport. Flight attendants Sam Anderson and Janie King entertain passengers en route to Las Vegas before letting off steam in the casinos during an overnight stay, while in Los Angeles, a drunken couple ejected from their plane to Phoenix head for the bar to wait for the next one

  • Season 1 Episode 1: The Delicate Art of Saying No

    Supervisor Steve Ramirez has to handle an out-of-control passenger, while colleague Susie Boersma has the delicate task of telling someone he smells too bad to board her plane. Behind the scenes with airport staff in America as they deal with delays, difficult customers and lost luggage

Airline USA: Special (2004)

  • Excess Baggage 1

    Stories from the first season.

  • Excess Baggage 6

    An 80-year-old granny is told she can't fly with her oxygen supply; lost-ticket con game; unaccompanied child.

  • Excess Baggage 5

    Late-arriving passenger misses her flight; mini-skirt man; auditions for the Christmas cabaret.

  • Excess Baggage 3

    Stories from the first season.

  • Excess Baggage 4

    Stories from the first season.

  • Excess Baggage 2

    Stories from the first season.

  • Greatest Hits LA

    Cameras go behind the scenes at Los Angeles International Airport, following pilots, check-in staff and supervisors of Southwest Airlines as they struggle to keep things running smoothly during one of the busiest times of the year

  • Greatest Hits Chicago

    Memorable series highlights featuring the staff of Chicago's O'Hare International Airport, as they deal with the daily hassles of delays, difficult passengers and lost luggage - trying to keep a cool head in the most stressful of situations

Airline USA: Other Episodes

  • Spirit Party

    A passenger is too drunk to board his flight; an annual staff party.

  • Home for the Holidays

    An airline employee spends Thanksgiving with his family; other Southwest personnel spend the holiday working for charities.

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